Chief of Staff's Soapbox
Apparently, I'm too short to see over the lectern at Wing, so I've decided to embrace the joke!On this page, I hope to expand on messages that I am asked to pass along to the Wing, in addition to sharing some of my own thoughts on concepts and ideas that I think are important.
We host a 15-minute web-enabled "Learning Lab" training or Q&A session for any members at 1815 hrs each Wednesday, in advance of the regular 1830 staff call. Submit your request for a topic here! Visit the calendar for call-in info.
(some links require you to log in with your @wawg.cap.gov account)
Topics
-
Wing Meetings Learning Labs and Staff Meetings NOTE: We will no longer be hosting a Saturday Staff Meeting. Why have we made this change?We listened to your feedback. Members kept asking, "We get so much accomplished on our weekly Wednesday call...what are we going to talk about on Saturday?" Your time is precious! After talking to a few of you, we heard loud and clear, so we wanted to give this meeting back to our volunteers. Learning Labs and Staff MeetingsAll members are welcome and encouraged to participate in our Learning Labs and Wednesday meetings! The more we coordinate, the better!If you cannot join in person, log on via the web for the most interactive and educational experience ...
Posted Aug 14, 2019, 8:09 AM by Jessica Jerwa -
Tools for Web-Enabled Meetings/Training Here's a question I'm asked on a regular basis:"Can I use the Wing UberConference line to host a meeting?"I always answer this question with the same abbreviated reply, before launching into a series of questions:"Yes, but..."How many participants will there be?If there are fewer than 10 participants:You can use your Wing (@wawg.cap.gov) email address to sign up for a free UberConference line. Note: You will need to use Google Chrome for screen-sharing.If there are fewer than 15 participants: You can use your Wing (@wawg.cap.gov) email address to use Google's Hangouts Meet.Note: View "Getting Started" infoIf there are 100 or fewer participants: You can ...
Posted Jan 29, 2019, 6:16 PM by Jessica Jerwa -
The Continuous Improvement Concept Define, Measure, Analyze, Improve, Control (DMAIC) DMAIC (an acronym for Define, Measure, Analyze, Improve and Control) (pronounced də-MAY-ick) refers to a data-driven improvement cycle used for improving, optimizing and stabilizing business processes and designs. The DMAIC improvement cycle is the core tool used to drive Six Sigma projects. However, DMAIC is not exclusive to Six Sigma and can be used as the framework for other improvement applications. Six Sigma (6σ) is a set of techniques and tools for process improvement. It was introduced by engineer Bill Smith while working at Motorola in 1986. Jack Welch made it central to his business strategy at General Electric in 1995. Six Sigma strategies seek to improve the quality of the ...
Posted Jan 29, 2019, 6:16 PM by Jessica Jerwa -
Crafting an Effective Working Group What is a Working Group? A working group is a defined set of people, usually coming from multiple teams or disciplines, with a clear problem to overcome. Some have very specific goals and disband after a few months, others have existed over multiple years and evolved over time. The basic steps of a Working Group are:1. Establish a Goal.2. Designate a Facilitator.3. Define Operations.4. Set Milestones.5. Operate Transparently.6. Evaluate Your Process.Check out this article to review the basics of how to craft an effective working group.
Posted Jan 29, 2019, 6:15 PM by Jessica Jerwa
